Well-Advised and Unsponsored: The Development Gap Costing Health Systems Their Best Leaders

View of a healthcare leadership conference table with one empty chair among occupied seats

A mentor offers advice; a sponsor puts their own credibility behind another person’s advancement. In healthcare systems, mentorship programs are common and sponsorship is rare, which is why leadership development investment frequently produces engagement scores without producing retention. A director of operations at a major health insurance carrier put it plainly during Keane Insights research: […]

The Bullseye on Your Best People

A director of operations at a major health insurance carrier put it more plainly than any consultant would: “Every leader has someone on their team with single-source dependence, that one rock star they can’t do without. Right there is the bullseye for burnout.” He wasn’t describing a wellness problem. He was describing an architecture problem, […]

The Bullseye: When a Leadership Network Has Only One Node

Leadership networking reduces healthcare turnover risk because it distributes critical relationships, knowledge, and workload across a team instead of concentrating them in one person. When a single high performer holds relationships no one else holds, the organization carries a retention exposure that no wellness program can offset. The Bullseye “Every leader has someone on their […]

The 15 Minutes That Hold a Team Together

Connection and retention in healthcare

Connection and retention in healthcare go hand in hand. Learn how intentional leadership relationships reduce burnout, strengthen trust, and improve workforce retention.